Pride of America completed a scheduled dry dock in Portland during Norwegian Cruise Line’s pandemic-related operational pause. Work included routine technical maintenance, inspections and repairs, hull and machinery work, and general refurbishment in preparation for the ship’s eventual return to Hawaiian passenger service.

Pride of America underwent a multimillion-dollar refurbishment at BAE Systems San Francisco Ship Repair as part of Norwegian Cruise Line's Norwegian Edge fleet enhancement program. Every stateroom received new bedding, furniture, flooring and flat-screen televisions. Dining venues including Skyline Main Dining Room, La Cucina, East Meets West, Cagney's Steakhouse and Jefferson's Bistro were renovated with updated décor and furnishings. New venues included Dolce Gelato, Perspectives Photo Studio and Soho Art Gallery. The pool deck received a refinished swimming pool, new loungers and Jacuzzis, while Mandara Spa was expanded with additional treatment rooms. Further improvements included renovations to the Conservatory, relocation and modernization of the wedding chapel, and upgraded library and card rooms with additional computer stations. The project also included installation of exhaust-gas cleaning equipment.

Pride of America underwent a major $30 million dry dock refurbishment at Pearl Harbor Naval Shipyard in Honolulu. The project converted former upper-deck public spaces into 24 luxury suites, including two Deluxe Owner's Suites, and added four Studio staterooms for solo travelers and four inside staterooms on Deck 13. Dining improvements included the addition of Moderno Churrascaria Brazilian steakhouse and Cagney's Steakhouse, along with updated décor in Aloha Café. Shipwide enhancements included new carpeting, flat-screen televisions in staterooms, expanded wireless internet connectivity, upgraded audiovisual systems, improved directional signage, and renovations to the fitness center, gift shop, photo gallery, and art gallery. Environmental upgrades included installation of four Green Tech Marine exhaust-gas scrubbers serving the ship's main engines.