Sorry you ran into issues with that camera. Typically 99% of the time there is an issue with a camera it is totally out of our control here at Cruising Earth. Common issues which include weak signal (caused by weather, position or satellite signal relay issues) and camera equipment malfunctions on the ship, we here at Cruising Earth have absolutely no control over. As soon as the ship resolves their issue(s) the images are once again available here.